Back to overview
Resolved

Major Network Infrastructure Maintenance

Jul 20, 2026 at 10:00pm UTC  –  Jul 21, 2026 at 9:12pm UTC
Affected services
Purplyx
Cloud
Notes
VPN
Proxy
VE Service
Admin [Cloud]
Admin [Proxy]

Resolved
Jul 21, 2026 at 9:12pm UTC

Stability tests were sucessfull, maintenance ended.

Updated
Jul 21, 2026 at 9:12pm UTC

Maintenance ended

Updated
Jul 21, 2026 at 7:39pm UTC

We have sucessfully finished the maintenance but will leave open the maintenance window because of stability tests that are still made.

Purplyx performance should now increase by a lot.

Created
Jul 20, 2026 at 10:00pm UTC

Expected Impact: Temporary network interruptions & intermittent downtime


As part of our ongoing commitment to system reliability, we will be performing a comprehensive upgrade to our core network infrastructure during the scheduled window above.

To address the intermittent stability issues and critical outages experienced over the past few months, our team is completely replacing aging hardware and upgrading backend lines.

What we are doing:

  • Hardware Replacement: Deploying next-generation managed switches to boost throughput and routing efficiency.
  • Line Upgrades: Installing new, high-capacity physical and logical data lines to eliminate bottlenecks.
  • Redundancy Optimization: Reconfiguring failover pathways to guarantee maximum uptime and high availability moving forward.

Impact on Services

  • Intermittent Downtime: During the maintenance window, you will experience brief periods of total connectivity loss and intermittent service disruptions as we cut over to the new infrastructure.
  • Data Safety: This is a infrastructure-only upgrade. No data, configurations, or personal hosted services will be modified or lost.

Status Updates

We will post live updates directly to this status page as the maintenance progresses:

  • [Pre-Maintenance]: Reminder notification 24 hours before the window.
  • [In Progress]: When the hardware swap begins.
  • [Post-Maintenance]: Once all lines are live, verified, and stability tests have passed.

Note: If you experience connectivity issues after the maintenance window has officially closed, please try restarting your local connection or reach out to our support channel.

Continuous availability cannot be guaranteed during this maintenance window. All services and network connections will experience extended periods of complete downtime.
Thank you for your patience